Frequently Asked Questions
It’s simple, we operate and deploy our own network infrastructure. We don’t use existing copper or fibre networks. This allows us to target specific areas in need and provide service without the speed and quality limitations that your current provider applies.
It’s neither. The technology we use is very similar to the one found in most home WiFi routers. The only difference is that the technology has been adapted to cover further distances with the use of different antenna types.
We don’t require you to have a fixed-line for our broadband service, however, if you would like to keep your existing landline phone, then the answer is yes. Alternatively, you can switch to a VoIP phone system and complete all of your calls over the internet which is often cheaper and in most cases, you can bring your existing phone number with you.
While the UK isn’t known for its great weather, the frequency spectrum that we utilise operates through all kinds of weather conditions without any noticeable impact. Fixed wireless technology is used all over the world in much harsher climates than the UK experiences.
Depending on your property location, you can expect to experience latency in the region of 10 – 30ms. Generally, latency below 50ms is considered ‘good’ in the industry.